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RESUME

Resume
Summary

  • Driven communicator focused on developing partnership opportunities, managing social networking channels, and responding to members with an infusion of empathy, creativity, and innovation 

  • Proactive project manager with a passion for online event coordination, training, and community engagement

  • Focused on providing data-driven strategy to build inclusive, immersive, and thought-provoking content 

  • Ability to create and tactfully enforce best in class community guidelines, management and security
     

Relevant Experience
Skills

Community Building

Community Management 

Community Strategy

Content Management 

Content Strategy

Data Reporting

Social Media 

Certifications
Platform/Softwae Proficiency

Facebook

Instagram

TikTok

LinkedIn

Zoom 

Microsoft Teams

Hootsuite

Buffer

Sprout Social

Slack

Trello

Asana

Microsoft Office 

Google Docs 

Community Manager - Meta (via ProUnlimited
May 2022 - April 2023

 

  • Manage community experience for over 5,200 power users participating in Facebook Product Testing

  • Track, analyze, and communicate KPIs to develop and influenced product activation rate of 9.1% as compared to 4.5% in the ecosystem

  • Present 24 educational sessions about products to faciliate community members to connect and learn

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Community Manager - WW
March 2021 - May 2022

 

  • Identify opportunities to optimize the digital member community experience by hosting moderated weekly online events via Zoom with an average of 500 participants

  • Crafted targeted communications to increase member engagement and retention  by 5% within Digital 360

 

Social Media Coordinator- Khoros
May 2020 - March 2021 ​

 

  • Developed and executed multiple global strategies and plans that encouraged growth for numerous clients including post-event metrics with insights and recommendations, relevant insights and engagement

  • Natively moderated 24 product events via Facebook Live while engaging and providing support for users

 

Social Media Intern - Office of Online Student Success
Jan 2020 - May 2021

 

  • Moderated a branded Facebook group resulting in a 53% increase in engagement and 320% growth 

  • Assisted with training of 3 new student interns, creating a moderation handbook and hosted 5 workshops

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Community Manager- The Broke Black Girl 

Aug 2018 - present ​

 

  • Develop, curate, and promote branded content to an international community of over 80k Black women 

  • Manage five community moderators, including authoring the moderator training handbook

  • Secured $50k in funding from the Facebook Accelerator Program in collaboration with CEO

Certifications
Meta Certified Digital Marketing Associate
META| December 2021
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Meta Certified Community Manager
META | October 2020
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Community Management Specialist

DIGITALMARKETER| March 2020

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Social Marketing Certification

HOOTSUITE ACADEMY | May 2017

 

 

Education
University of Arizona
Graduation Date: May 2021​ 
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Bachelor of Arts: Communication

Minor in Information Sciences & eSociety

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  • Magna Cum Laude

  • Honorable Mention Fall 2020 and Spring 2021

  • Academic Distinction for Academic Year 2020-2021

  • Marketing Director of the University of Arizona Public Relations Student Society of America

  • Member of Lambda Pi Eta National Communication Honor Society

  • Member of the Elgie M. Batteau Black Student Honor Society

  • Member of Delta Sigma Theta Sorority, Incorporated, Mu Eta Chapter

  • Public Relations Student Society of America (PRSSA)

    • Director of Marketing​

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